The Lakes of Valparaiso are known for their friendly, courteous, and knowledgeable staff. Serving as a leader among them is Community Manager, Amanda Carney.
As a graduate of Purdue Cal’s Hospitality and Tourism Management program, Carney appreciates the education and translatable experience she received while enrolled there. Having her love of hospitality sparked at an early age, Carney understands the impact a positive experience can have on a person.
“It all started on my first Disney trip with my mom. I was 11 and I didn’t know how, but I was going to do this for the rest of my life,” Carney said. “I loved how friendly and accommodating they were. You felt like you were at home because the employees treated you like you're their best friend. That’s the heart of true hospitality.”
Throughout the program Carney enjoyed plenty of experiences, including an internship where her love of hospitality was sparked, at Disney. Following that, she turned her attention closer to home and began working in hotels. After holding positions within hotels for some time, May of 2017 led her to The Lakes of Valpo. Now, she’s enjoying a position that allows her to lead a team of people dedicated to making residents happy. The work is not only fulfilling, but keeps her busy throughout the day.
“It’s been a lot of learning,” Carney said. “I oversee everything and fill in the gaps. When there is a gap, I can come do a couple of things and then move along to whatever else I need to complete.”
From managing the leasing team and the maintenance team to running through paperwork throughout the day, Carney keeps her plate full. While helping residents and keeping them happy is her top priority, she stressed that it wouldn’t be possible without the team that aids her throughout the day.
“The staff here is phenomenal. I couldn’t do it without the long-term staffers and our maintenance team,” Carney said.
As Carney wraps up her first year with The Lakes of Valpo, she certainly has made a positive impact on the apartment community. For her, working for a community with such a great reputation also comes with some perks.
“Working for such a beautiful property, you have a sense of pride,” Carney said. “Sometimes the day gets to you and you forget how awesome the property is, but it’s all worth it because the residents are happy.”
To learn more about The Lakes of Valparaiso, visit them here!